Dear Blizzard,
I am posting this here as this is not an actual “bug report” per se, as this concerns a known issue. I would just like someplace to share my feelings on this problem, as it has left me very frustrated.
I consider myself a casual player. I take my time playing through the game. I like to explore, take breaks, and read every quest. I don’t look up information on quests or zones unless I’m stumped, although I can’t help hearing some spoilers. It took me two years to reach level cap. What keeps me playing is the community, and the story.
For various reasons, I have made the decision not to raid, and I rarely pug. Because of this, I miss being able to see all the group or endgame content. I have solo’d older dungeons just to complete quests and plot lines. Therefore, every “epic” quest line that comes my way outside of a group event is a thing to be treasured.
I remember when I finally reached Wrathgate. I had seen the cinematic online when watching other videos, but this was different. This was seeing it for “real.” I owned the moment in a way I hadn’t before. I was a veteran of the Wrathgate, and the achievement that popped up felt very apropos to the elation I felt.
Unfortunately, that feeling didn’t last long. Despite rushing my game play for the first time ever, I didn’t make it there until Dec. 5, 2010 - twelve days too late to participate in the Battle for Undercity. Ending the story there felt very empty, when I knew there was supposed to be history shaping, epic battle. Watching someone else’s video did not fill that void.
When Cataclysm launched, I returned to my take-my-time approach. I stayed in Northrend to finish the Icecrown quests. I checked out a few quests in Kalimdor, and ended up staying there until I got Loremaster of Kalimdor. I loved the new Cataclysm quests, and how every zone had its own story and drive. Yes, it did get a bit “on the rails,” but I felt it was a fair trade. I stayed until the very end of every zone.
I finally moved on to the Cata zones, and happened to leave Vashj’ir for last.
From the very start in Stormwind, it was something special. Waiting on the pier for the boat was an unexpected delight.
The rest of Vashj’ir didn’t disappoint. It was a lovely zone, filled with interesting quest mechanics, and characters I wanted to rescue and fight alongside. When I met the night elf who just wanted to pause a moment to study her people’s history, I completely understood. The Visions of the Battlemaiden line was brilliant, and built up anticipation for what was surely going to be a great conclusion.
I stayed up late last night attempting to reach that conclusion. I clicked accept on “Defending the Rift” with some trepidation. What would happen?
When my loading screen cleared, I was standing alone on a submarine.
Slowly drowning.
It was definitely a surprise.
I tried the quest several times, racking up a nasty repair bill for the times I had to spirit rez. I eventually looked it up, and learned other people had the same problem… back in December. And yet it still hasn’t been fixed. Some can complete the quest, and others can’t.
I was tired, frustrated, and mad.
I submitted a ticket, and received a very prompt response from a nice GM named Belshemm. However, he couldn’t fix my problem: I want to do the quest. It took me a long time to get here, and it will take a long time before I return on another toon, if ever.
I’m a reasonable person, and I am willing to assume that it must be a complicated problem if it still hasn’t been solved. I want to believe the best. However, the longer this goes on, the more people you are alienating. This isn’t a tiny inconvenience; it’s the conclusion to an entire zone.
Blizzard, I love this game, and I have no plans to quit playing, but I would actually like to play the game I love. I don’t want a workaround and credit for having “completed” it. I want to see the work your developers put into this zone. I would like my reward for 130+ quests of storyline. I don’t want to read a transcript or watch a video of someone else. I want to complete it for real.
Please, let me “own” my moment again. Please fix this soon.
Thank you,
Musicita
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