The first few times weren't intentional. Now I do it for fun when I'm bored, mostly at work.
There's some easy stuff. My set responsibilities are considered quests. I have a series of "dailies" with checkpoints I need to cross off. Completing them faithfully earned me reputation with the Boss Faction. I think I'm finally at friendly. It's a long grind if you're only doing dailies.
Some dailies require collecting items and regeants. I can't do my inventory report without collecting the relevant documents, the correct form, a handheld scanner, and a pen. Then I have to turn it into the correct quest-giver, aka putting it in the Audit Team's inbox.
I've discovered I can classify certain actions as spell types. Replying to an email is usually an instant cast, that can be done quickly. Cleaning and zoning my department is a channelled spell that frequently gets interrupted, giving me knock back as people continue to make messes, or forcing me just to start over. The zoning spell takes a lot of mana, so I sometimes I have to take a break to regen or grab a drink.
Oh, and each department is its own zone with its own quest hubs. The grocery department gives out daily quests like "Fix the Coffee Grinder... Again." You're not doing your job if you don't pick up the randomly available escort quest, "Where Is That Thing Again?" where you have to escort an NPC to item, while avoiding attacks from mobs (of other customers). I even have vehicle quests where I need to operate forklifts.
My department team is my "party," and I'm their Party Lead. The entire sales floor is my Raid Group. The store is my Guild, and the entire company my Server. Friday, Saturday, and Sundays are Raid Nights, where we get together to handle the tough challenges. It's rather depressing how often someone fails to show up for Raids, or we have to replace a DPS for low output. We're under geared at the moment, but it's hard to get those shoulder enchants from Home Office unless we grind out reputation with the Customer Faction. I make sure everyone is wearing their Guild Tabard (aka our work vest and name badge) so every time we deal with a Customer NPC, we earn some Guild Credit.
The Front End Checkouts Zone has the ever-fun "That's a Long Line!" Raid where you are challenged to check out waves of customers, watching out for the enrage timers if you're not fast enough. Forget trying to solo it. Bring a tank; you'll need someone to deal with Customer Aggro. The "10 Items or Less at Customer Service" is a handy defensive cool-down that can be popped to handle unexpected rushes of low-health adds. I'm a healer of sorts, here, too, playing whack-a-mole, helping dispel debuffs on whichever cashier has acquired too many stacks of Waiting Customers.
"IC" and "OOC" turn up in my thoughts often. For instance, I put in a transfer request to a different Party. OOCly, I suspected it had been approved, because everyone kept talking to me about it, except the actual official Raid Leaders (managers) who would have to approve it. Even though it was fairly certain, I couldn't act upon the knowledge because that would have been meta-gaming, and there's always the possibility of a last minute change. I was at last ICly informed this past week that I got the job, which meant I could finally say, "Yes, I'm the new Group 3 Party Lead."
I'm rather glad to have a spot on a normal Raid group again. I've been having to fill a Pug position on the overnight Raid Group, as they've been short a Party Lead. One of their regular members has been filling in the lead position, while I took his spot. It's tough to adjust to a new Raid Leader and position, especially since I had to switch specs and take on different duties than normal. At least it was a little bit of a break from being a leader. There's something rather relaxing about just focusing on a DPS rotation.
All in all, this is probably a sign I play waaay to much WoW.
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